We have been following Provincial Guidelines to prepare Parkway Massage Therapy for its re-opening. Things will be a bit different as we navigate through the next few weeks. Please read this email completely. We are a hands on industry and you need to know what we are doing. The safety of each client and therapist is our top priority. With that in mind we have taken the following precautions.
- While we were closed the clinic went through a rigorous cleaning.
- Hand sanitizer will be available in treatment rooms and reception area.
- We have removed the chairs from the reception area.
- We have completed provincial mandated courses for the proper use of PPE and sanitation.
- Therapists will be wearing masks at all times.
- There will be a 30 minute interval between appointments so that the Therapist can clean and sanitize the room and clinic.
So now comes the Good news.
Booking your appointment. We will be operating at a reduced capacity at the moment to reduce the amount of people we have in the clinic at one time. We have also left returning to work up to the Therapists discretion. Please be patient and understanding if they have reduced hours or are not comfortable in returning to work just yet. We have suspended our online booking for now, and your therapist will be booking her own appointments and will contact you by phone. As promised those appointments that were cancelled back in March will be re-booked first. We will only be booking appointments up to 3 weeks in advance, just in case we are forced to close again. Our Schedulicity will remain off-line for the time being and we are not booking any massages longer than 60 min at this time. We will NOT be booking Facials, Body Scrubs, Indian Head or Hot Stone massages at this time. As things progress we will add these back and increase your times as desired.
Your therapist will contact you the night prior to complete a pre-screening to ensure you are not sick and you meet all requirements to attend your appointment, at the same time they will affirm they are healthy and okay to safely preform the treatment. These same questions will be recited upon your arrival and a waiver signed by both parties. Since our industry is hands on, maintaining social distancing is impossible so If you are sick or show any signs of having Covid please cancel your appointment as soon as possible. DO NOT COME TO THE CLINIC AND ENDANGER THE THERAPISTS AND THE OTHER CLIENTS HEALTH.
Upon arrival, we ask that you remain in your vehicle until your therapist calls or waves you in. We recommend you to wear a mask in the clinic however we have cloth ones for a donation if you want one. You will be asked to use hand sanitizer when you walk in and you will be escorted by the therapist to your treatment room. Once in the room the Therapist will go over a brief questionnaire with you, where you and the therapist are required to sign. This will be a learning curve for all of us so once again please be patient and most of all Welcome Back.